Terms of use

Important Notice

This Agreement governs the use of the REFERAL Platform and sets out the rules for creating tasks, completing tasks, verifying results, using internal units, receiving rewards, requesting payouts, moderation, restrictions, and dispute resolution.

By using the Platform, the User confirms that they:

  • have carefully read this Agreement;
  • understand its terms;
  • accept all rules and restrictions;
  • act independently and at their own risk;
  • are responsible for the legality of their actions;
  • agree not to use the Platform for unlawful, unfair, misleading, fraudulent, or prohibited activities.

If the User does not agree with this Agreement, the User must immediately stop using the Platform.


1. Status of the Platform

1.1. Technical Infrastructure

The REFERAL Platform is a digital service that provides technical, organizational, and informational infrastructure for creating, completing, verifying, and recording permitted incentivized actions.

The Platform is not:

  • the initiator of user tasks;
  • the advertiser of user tasks;
  • the employer of task performers;
  • an agent of advertisers;
  • an agent of task performers;
  • a payment system;
  • a bank;
  • an investment platform;
  • an exchange;
  • an issuer of electronic money;
  • a guarantor of any commercial result.

1.2. User-Generated Tasks

Tasks, links, descriptions, requirements, proof materials, advertising materials, offers, and other materials uploaded or published by Users are user-generated content.

The Administration does not approve, endorse, confirm, or guarantee the legality, quality, accuracy, economic effectiveness, or compliance of each task with third-party rules, unless expressly stated in writing.

Moderation, review, rejection, blocking, or other processing of a task does not mean that the Administration assumes responsibility for the task, its content, or the consequences of its completion.


2. Independent Responsibility of the User

2.1. General Responsibility

The User is independently responsible for:

  • the legality of their actions;
  • compliance with applicable laws;
  • compliance with the rules of third-party websites, applications, marketplaces, social networks, banks, payment systems, advertising networks, affiliate programs, and other services;
  • the accuracy of materials published by the User;
  • the lawful use of links, brands, trademarks, images, texts, and other materials;
  • their tax, legal, and payment status;
  • the consequences of creating, completing, or verifying tasks.

2.2. Independent Review of Rules

Before creating or completing any task, the User must independently verify that the action does not violate:

  • applicable law;
  • third-party rights;
  • the rules of any third-party service;
  • the terms of any affiliate or referral program;
  • advertising platform rules;
  • payment system rules;
  • disclosure requirements for advertising, compensation, or affiliate relationships.

Lack of knowledge of the law, third-party platform rules, or third-party program terms does not release the User from responsibility.


3. Age and Legal Capacity

Only Users who are at least 18 years old, or who have reached the age of full legal capacity under applicable law, may use the Platform.

By using the Platform, the User confirms that they:

  • have the required legal capacity;
  • are legally able to enter into this Agreement;
  • are not using the Platform on behalf of another person without proper authorization;
  • are not prohibited from using similar services in their jurisdiction.

The Administration may restrict access, request additional information, or block an account if there are doubts regarding the User’s age, legal capacity, authority, or legal status.


4. Prohibited Use

The User is prohibited from using the Platform, directly or indirectly, for any activity related to:

  • manipulation of reviews, ratings, scores, comments, likes, followers, installs, views, clicks, behavioral metrics, or other indicators;
  • manipulation of algorithms of search engines, social networks, App Store, Google Play, marketplaces, advertising networks, affiliate programs, CPA networks, banks, fintech services, or other platforms;
  • creation of fake accounts;
  • multi-accounting;
  • self-referral, including completing one’s own referral conditions or simulating the acquisition of another person;
  • use of bots, scripts, emulators, proxies, VPNs, account farms, device farms, or other circumvention tools;
  • falsification of screenshots, reports, proof materials, geolocation, device data, IP address, identity, completion status, or other data;
  • completing KYC, banking, financial, investment, brokerage, insurance, cryptocurrency, or other regulated checks for compensation;
  • making deposits, bets, investments, loans, transfers, purchases of financial products, or participation in gambling;
  • collection, purchase, sale, transfer, or unlawful processing of personal data;
  • requesting documents, banking data, full card numbers, verification codes, passwords, or access to accounts;
  • distribution of malicious software, phishing, spam, scams, fraud, or circumvention of technical restrictions;
  • political campaigning, unlawful advertising, extremist materials, prohibited goods, or prohibited services;
  • pyramid schemes, unlawful multi-level marketing, or income promises based only on recruitment without a real product or economically justified service;
  • tasks that require hiding the fact of payment, compensation, advertising, affiliate connection, or other material interest;
  • any activity that creates legal, financial, reputational, sanctions-related, payment-related, regulatory, or technical risk for the Platform, Users, or third parties.

The Administration may, at its sole discretion, classify any task, action, report, proof, payout, or account as risky if there are signs of violation, circumvention, bad faith, abuse, or threat to the Platform.


5. Tasks Created by Advertisers

5.1. Obligations of the Advertiser

The Advertiser must create only lawful, fair, and verifiable tasks.

The Advertiser warrants that:

  • they have the right to publish the relevant link, brand, offer, advertising material, or referral program;
  • the task does not violate the law or third-party rights;
  • the task does not violate the rules of third-party services;
  • the task conditions are clear, complete, and accurate;
  • the reward, requirements, and verification criteria do not mislead task performers;
  • the task does not require prohibited actions.

5.2. Responsibility of the Advertiser

The Advertiser is fully responsible for:

  • the content of the task;
  • the legality of the link;
  • the lawful use of advertising materials;
  • compliance with third-party platform rules;
  • the consequences of publishing the task;
  • third-party claims caused by the task;
  • complaints from task performers, users of third-party services, or rights holders.

The Administration may reject, hide, suspend, delete, or block any task without compensation if the task creates risk for the Platform, Users, or third parties.


6. Task Completion by Performers

The Performer must complete tasks personally, honestly, and without deception, data falsification, technical circumvention, or violation of third-party service rules.

The Performer is prohibited from:

  • completing the same task using multiple accounts;
  • using another person’s data;
  • providing the Advertiser with passwords, documents, banking data, verification codes, or other sensitive information;
  • completing tasks that clearly violate the law, Platform rules, or third-party service rules;
  • continuing a task if it requires payment, a deposit, documents, banking data, installation of suspicious files, circumvention of rules, or hiding compensation.

If a task appears unlawful, dangerous, suspicious, or unfair, the Performer must stop completing it and report it to support.

Completion of a task does not guarantee automatic reward accrual. A reward may be credited only after review, acceptance of the result, or expiration of the auto-acceptance period, if such period is provided by the Platform rules.


7. Proof of Completion

Proof of completion must comply with the task requirements and Platform rules.

The User may not upload as proof:

  • passwords;
  • verification codes;
  • passport data;
  • documents;
  • banking data;
  • full card numbers;
  • personal data of third parties;
  • medical data;
  • confidential information;
  • information that the User is not authorized to disclose.

The Administration may hide, mask, restrict, delete, or disregard proof materials that contain excessive personal data, prohibited information, or signs of falsification.

The Administration may use technical and organizational verification methods, including checks of time, duplicates, matches, signs of editing, device signals, IP signals, behavior, account history, and other anti-fraud indicators.


8. Moderation, Reports, and Removal of Materials

8.1. Right of Moderation

The Administration may conduct pre-moderation and post-moderation of tasks, reports, proof materials, accounts, payouts, internal balances, and other actions.

Moderation may be manual, automated, or mixed.

The Administration is not required to review every task before publication unless required by mandatory law or specific Platform rules.

8.2. Grounds for Restrictions

The Administration may, without prior notice:

  • reject a task;
  • hide a task;
  • suspend a campaign;
  • delete material;
  • limit the visibility of a task;
  • apply a hold;
  • block a payout;
  • cancel accrued rewards;
  • restrict or block an account;
  • request additional information.

Such measures may be applied if there are signs of legal violation, violation of Platform rules, violation of third-party platform rules, complaint, fraud, circumvention, suspicious activity, payment risk, sanctions risk, or threat to the Platform.

8.3. Reports

The User may report a task, report, proof material, account, or other activity through support or another available reporting mechanism.

Where possible, the report should include:

  • a link to the task or material;
  • a description of the violation;
  • screenshots or other evidence;
  • contact information for feedback, if necessary.

The Administration may review the report, request clarification, take action, or refuse to take action if the report is insufficiently substantiated.

Knowingly false, abusive, or mass reports may be treated as abuse.

8.4. Appeals

The User may contact support to request a review of a decision regarding blocking, rejection, removal, withholding of payout, or other restriction, if such option is available.

The Administration may uphold the decision, amend the decision, request additional information, or apply other measures.

The Administration is not required to disclose detailed anti-fraud algorithms if such disclosure could harm Platform security or allow circumvention of rules.


9. Advertising, Endorsements, and Disclosure of Compensation

If a task is related to advertising, recommendations, reviews, publications, reposts, affiliate links, referral links, promotion, or any other material that may be perceived as advertising or endorsement, the Advertiser and the Performer must comply with applicable law and the rules of the placement platform.

If disclosure of advertising nature, payment, compensation, affiliate relationship, referral relationship, or other material interest is required, the User must make such disclosure clearly, visibly, and in a timely manner.

It is prohibited to create tasks that require the User to:

  • hide the fact of payment;
  • hide the fact of compensation;
  • hide an affiliate or referral relationship;
  • present a paid action as an independent opinion;
  • create a false impression of genuine user experience;
  • publish false reviews, ratings, or recommendations.

The Administration may require labeling, identification of the advertiser, revision of wording, restriction of a task, refusal to publish, or blocking of a task if there is advertising, regulatory, or reputational risk.


10. Internal Balances, Coupons, and Coins

The Platform may use internal balances, coupons, coins, bonuses, and other internal accounting units.

Internal units:

  • may be used only within the Platform;
  • are not money;
  • are not electronic money;
  • are not cryptocurrency;
  • are not securities;
  • are not bank deposits;
  • do not grant any right to the Platform’s profit;
  • are not an independent payment instrument outside the Platform.

The Administration may set rules for accrual, deduction, use, conversion, withdrawal, restriction, expiration, and cancellation of internal units.

Purchased, bonus, and earned internal units may have different rules for use, withdrawal, refund, deduction, and restriction.

The Administration may hold, block, adjust, or cancel internal units if there are signs of fraud, error, chargeback, dispute, complaint, rule violation, sanctions risk, payment risk, or technical error.


11. Payments, Payouts, Holds, and Taxes

The Advertiser may top up their balance or pay for tasks using the payment methods available on the Platform.

The Performer may receive accruals for accepted completions in accordance with the Platform rules.

Accruals and payouts may remain on hold until:

  • completion review;
  • expiration of the auto-acceptance period;
  • completion of moderation;
  • resolution of a dispute;
  • completion of anti-fraud checks;
  • verification of payment details;
  • identity verification, if such verification is required by law or payment partner requirements;
  • correction of a technical error;
  • review of a complaint;
  • assessment of sanctions, legal, or payment risk.

The Administration may set minimum withdrawal amounts, fees, processing periods, limits, restrictions by country, payment methods, and user types.

The User is independently responsible for taxes, fees, declarations, self-employment status, business status, tax residency, or any other applicable tax status.

The Administration does not provide tax, legal, financial, investment, or accounting advice.


12. Refunds and Adjustments

Refunds are possible only in the cases and in the manner provided by Platform rules, applicable law, and payment provider rules.

Funds already used for tasks, accepted completions, fees, payment costs, services actually provided, or other completed operations may be non-refundable unless otherwise required by mandatory law.

In case of refund, dispute, error, chargeback, complaint, or detected violation, the Administration may:

  • adjust the balance;
  • deduct internal units;
  • cancel accruals;
  • hold disputed amounts;
  • suspend payout;
  • block the account;
  • request additional information;
  • take other measures to protect the Platform, Users, and payment partners.

13. Indemnification and Protection from Claims

The User agrees to indemnify and hold harmless the Administration, its owners, employees, contractors, partners, payment providers, and affiliates from any losses, expenses, penalties, claims, demands, costs, commissions, legal fees, and other damages arising from:

  • the User’s violation of this Agreement;
  • violation of applicable law;
  • violation of third-party platform rules;
  • publication of an unlawful, inaccurate, or disputed task;
  • violation of third-party rights;
  • unlawful processing of personal data;
  • fraud, multi-accounting, self-referral, or circumvention of restrictions;
  • falsification of proof materials;
  • claims by advertising platforms, social networks, marketplaces, banks, payment systems, affiliate programs, or other third parties;
  • tax claims related to the User’s actions;
  • payment disputes, refunds, chargebacks, or erroneous accruals;
  • use of the Platform in a way that creates legal, regulatory, reputational, financial, or technical risk.

This obligation applies to the maximum extent permitted by applicable law.


14. Limitation of Liability

The Platform is provided on an “as is” and “as available” basis.

The Administration does not guarantee:

  • uninterrupted operation of the Platform;
  • absence of errors, failures, or delays;
  • continued availability of specific functions;
  • achievement of any commercial result;
  • profit, return on investment, conversion, user retention, or sales;
  • completion of a third-party referral program;
  • acceptance of a registration by a third-party service;
  • accrual of a bonus or reward in a third-party system;
  • absence of fraud by Users;
  • absence of blocking, restrictions, or sanctions by third-party platforms;
  • compliance of each task with all possible jurisdictions and all third-party platform rules.

The Administration is not responsible for:

  • actions or omissions of Users;
  • task content;
  • actions of Performers;
  • actions of Advertisers;
  • decisions of third-party websites, applications, banks, payment systems, social networks, marketplaces, advertising networks, affiliate programs, or other third parties;
  • account blocks on third-party services;
  • refusal of a third-party program to credit a bonus;
  • loss of profit;
  • lost revenue;
  • reputational damage;
  • indirect damages;
  • penalties caused by User actions;
  • consequences of the User’s violation of law or third-party rules.

To the extent permitted by applicable law, the total liability of the Administration to the User shall be limited to the amount actually paid by that User to the Platform during the three calendar months preceding the event giving rise to the claim.

Nothing in this Agreement limits liability that cannot be limited or excluded under mandatory applicable law.


15. No Professional Advice

Information available on the Platform does not constitute legal, tax, financial, investment, accounting, advertising, medical, or other professional advice.

The User independently makes decisions regarding task creation, task completion, use of links, payments, payouts, taxes, advertising disclosures, and compliance with third-party service rules.

Where necessary, the User must consult a qualified professional in the relevant jurisdiction.


16. Independence from Third-Party Platforms

The REFERAL Platform is not part of any third-party services, websites, applications, social networks, marketplaces, banks, payment systems, advertising networks, affiliate programs, or CPA networks, unless expressly stated otherwise.

Use of third-party links, services, and programs is carried out by the User independently and at the User’s own risk.

The Administration is not responsible for:

  • rules of third-party platforms;
  • changes to third-party platform rules;
  • blocks on third-party platforms;
  • refusal of payout by a third-party program;
  • refusal to accept a registration;
  • deletion of an account by a third-party service;
  • sanctions imposed by a third-party platform;
  • consequences of the User’s violation of third-party service rules.

17. Personal Data and Data Minimization

The User may not upload, request, transmit, or disclose through the Platform excessive personal data, documents, banking information, passwords, access codes, medical data, or other sensitive information unless expressly provided by permitted functionality and applicable rules.

The Administration may:

  • restrict the scope of data available to the Advertiser and the Performer;
  • hide or mask sensitive information;
  • delete excessive personal data;
  • restrict tasks requiring excessive data;
  • block tasks related to unlawful data processing.

The Platform may process technical data necessary for security, anti-fraud, moderation, accounting, dispute resolution, account operation, and performance of this Agreement.


18. Blocking and Termination of Access

The Administration may temporarily or permanently restrict the User’s access to the Platform, block the account, suspend tasks, withhold payouts, cancel accruals, delete materials, or apply other measures if the User:

  • violates the law;
  • violates this Agreement;
  • violates third-party platform rules;
  • creates risk for the Platform, Users, or third parties;
  • uses multi-accounting;
  • engages in self-referral;
  • uses proxies, VPNs, bots, emulators, device farms, or account farms;
  • falsifies proof materials;
  • attempts to withdraw funds obtained in violation of rules;
  • publishes prohibited tasks;
  • engages in suspicious or bad-faith activity;
  • fails to provide requested explanations or information.

The Administration may refuse to disclose full information about the reasons for blocking if such disclosure may harm the security of the Platform, Users, anti-fraud systems, or third parties.


19. Changes to Rules and Functionality

The Administration may unilaterally change:

  • this Agreement;
  • Platform rules;
  • functionality;
  • limits;
  • fees;
  • payout periods;
  • moderation procedures;
  • task verification procedures;
  • rules for the use of internal units;
  • the list of prohibited activities;
  • payment methods;
  • availability of specific functions.

A new version becomes effective upon publication on the website unless another effective date is specified in the new version.

Continued use of the Platform after publication of a new version means that the User accepts the changes.


20. Priority of Mandatory Law

If any provision of this Agreement conflicts with mandatory provisions of applicable law, such provision shall apply to the maximum extent permitted by law, and the remaining provisions shall remain valid.

Nothing in this Agreement limits consumer rights, data subject rights, or other rights that cannot be limited under mandatory applicable law.


21. Governing Law and Disputes

This Agreement shall be governed by the law of the country of registration of the Administration, unless otherwise required by mandatory provisions of applicable law.

Before filing a claim in court, the User must submit a complaint to support or to the official contact address of the Administration.

The response period for a complaint is up to 30 calendar days, unless another period is required by law.

Disputes shall be resolved at the location of the Administration, unless otherwise required by mandatory provisions of applicable law.


22. Final Provisions

If any provision of this Agreement is found invalid, this shall not affect the validity of the remaining provisions.

Failure of the Administration to act upon a User’s violation of this Agreement does not mean that the Administration waives its right to take action later.

This Agreement remains in effect until replaced by a new version or until the User stops using the Platform.

The User confirms that they understand that the Platform provides infrastructure and does not guarantee the legality, safety, commercial effectiveness, or acceptability of every user-created task in every jurisdiction and on every third-party platform.

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